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Job Objectives: Parts Sales and Ordering Inquiry Handling -Support to monitor order processing in SAP system to meet Sales target; -Collaborate with IT to solve SAP system issue to guarantee order processing; -Support special topics related with parts sales and order processing for internal customers and departments; -Follow up the audit, compliance and risk management method towards daily sales operation. Customer Service -Key account for different customers; -Direct Communication with PC dealers; -Maintain good cooperation with customers; -Urgent cases and special customers request handling. Inter-department Cooperation -Coordinate actively with internal departments for customer inquiries and offer feedback with solution to customers on time and in a professional manner; -Coordinate with warehouse about picking note release for special shipment. Qualification Diploma in Automotive, Logistics and/or Business Administration or equivalent; Working experience 1-3 years in the automotive business on retail as well as wholesale level; Good communication and problem solving skills; Good coordination and cooperation skills on teamwork.